Welcome to our store Learn more

Flash Sale Now ON for CarPlay AI Box! 20% COUPON OFF

CarPlayAIBox20

Troubleshooting Common Issues with Wireless CarPlay Adapters

Shaobin Wang |

Wireless CarPlay adapters have revolutionized the way we interact with our vehicles, providing a seamless, cable-free connection between our iPhones or Android’s and car infotainment systems. However, like all technology, they can sometimes encounter issues. Here’s a comprehensive guide to help you troubleshoot common problems, connect Android Auto wirelessly, and update your adapter.

 

Connecting Your Wireless CarPlay Adapter


Initial Setup

1. Check Compatibility: Ensure your car’s infotainment system supports wired CarPlay.
Compatible models: Check CarPlay Available Models

2. Install the Adapter: Plug the CarPlay adapter into your car’s USB port. Follow the adapter’s instructions, which typically involve pairing it with your iPhone via Bluetooth and WiFi.

3. Pairing Your iPhone: Enable Bluetooth and Wi-Fi on your iPhone. Search for the adapter(WirlessDongle-73BC) in your Bluetooth settings and connect. You may need to enter a pairing code provided by the adapter.

 

Common Connection Issues


-No Connection: Ensure Bluetooth and Wi-Fi are enabled on your phone. Restart both your iPhone and the adapter. If the problem persists, please update your phone to the latest system.

Adapter Not Recognized: Make sure the adapter is properly connected to the USB port. Try a different USB port or cable if available. Ensure your phone is running the latest version.

CarPlay Screen Blank: Ensure the adapter is properly connected and powered. Sometimes, simply restarting or resetting the car’s infotainment system can resolve display issues.

Connecting Android Auto Wirelessly


1. Check Compatibility: Ensure your car’s infotainment system supports wired Android Auto.
Compatible models: Check Android Auto Available Models

2. Install the Adapter: Plug the adapter into your car’s USB port.

3. Pair Your Android Device: Pair with the adapter using WiFi. Ensure Wi-Fi is also enabled on your phone.On your Android phone, go to WiFi > Connect to the adapter(WirlessDongle-73BC).

 

Common Issues with Wireless Android Auto


-No Connection: Ensure Bluetooth and Wi-Fi are enabled on your Android device. Restart both your phone and the car stereo. Make sure your phone is the latest version.

- Intermittent Connection: This can often be caused by interference or signal issues. Ensure there are no obstacles or interference sources between your phone and the adapter.

- Audio Issues: Check your car’s audio settings and ensure the audio source is set to Bluetooth or the correct input for Android Auto.

 

Updating Your CarPlay Adapter


Regular updates can fix bugs and improve functionality. Here’s how to update your wireless CarPlay adapter:

Step 1: Pair Your Bluetooth
- Go to your phone's Bluetooth settings.
- Find and select the Adapter to pair.

Step 2: Connect to the Adapter’s WiFi
- Open your WiFi settings.
- Select the Adapter's network (no password needed) to connect. This lets you access the Adapter’s interface.

Step 3: Access the Backend
- Open your browser and enter 192.168.1.101
- You’ll reach the Adapter’s backend where you can update settings or adjust the frequency band. The interface is user-friendly and easy to navigate.

Pro Tip: For the best experience, use an iPhone for a more stable connection and seamless integration.